We highly recommend that you purchase Travel Insurance when traveling internationally. Akumal Direct Reservation is a property rental agency. Akumal Direct portrays the properties as they are to the best of our ability and has no responsibility for the conditions of the rental properties or problems arising therefrom. Akumal Direct cannot be held liability for any injuries, accidents, theft or misfortune that may befall the client during their stay. Questions or complaints regarding the reserved property(s) must be directed to on-site property staff and/or management of said property(s).