Below we have included some of travel tips that we hope will help you get the most of out of your visit to Akumal and The Riviera Maya. If you have any questions at all please feel free to contact us via email at info@akumaldirect.com or you can speak to a live person over the phone, toll free at 877-489-6600, outside of the US at 541-481-4005. Also, please visit our sister site, www.i-akumal.com for further information on the Riviera Maya and available vacation rentals.
Travel Alerts
Very Important! Now is the time to apply for your passport. Begining December 31, 2006 all travelers within the Western Hemisphere, including US and Canadien citizens will be required to carry a valid passport for travel to and from the Americas, Mexico and the Caribbean.
US Citizens can renew their passports easily by filling out the online application and renewing by mail. For more information please visit the US State Department website. For more information on entry requirements and immigration please see below.
Immigration Requirements
Entry Requirements
Please Note: All air and sea travelers will be required to carry a valid passport in order to enter the United States begining December 31, 2006. The Government of Mexico requires that all U.S. citizens present proof of citizenship and photo identification for entry into Mexico. A valid passport is preferred, but if unavailable a certified copy of a birth or certificate and valid driver’s license or other official photo identification are acceptable.
The following are considered proof of citizenship:
1. Valid Passport
2 Original county or state issued birth certificate
3. Notarized copy of county or state issued birth certificate (Hospital Birth Certificate is not acceptable)
4. Notarized affidavit of citizenship.
For parents traveling with children. In an effort to curb international child abduction Mexico requires that the guardian or parent of any child traveling internationally with only one parent, provide a notarized consent from the absent parent , to immigration authorities in order to cross international borders.
Non-U.S. citizens must contact both the Mexican Consulate and/or U.S. Immigrations regarding required documents. Please be advised; laws and regulations regarding documentation for international travel change frequently, and should be checked each time one travels internationally.
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How to Help Protect Eco-Systems of the Riviera Maya
Akumal and The Riviera Maya are home to a unique and importan eco-system. Coral reefs and the animal life that depends on them are threatened every day world wide.We are very lucky to have the CEA, Centro Ecologico de Akumal as a strong educational resource and leading advocate for environmental protection and sustainable development in the area.
You can help us to keep Akumal one the "Best Last Places" by following a few tips listed below. For more information and to find out what you can do at home please visit the CEA's website at www.ceakumal.org Here you can also find information on how turtle nesting season is going, turtle walks, the Adopt-a-Turtle Program and tours offered by the CEA's trained naturalist guides.
For more information on Eco-Tourism and what you can do to help: International Eco Tourism Society
Thank you for your support!
A few ways you can help the Coral Reef:
1. Please take only your memories and not anything dead or alive from the sea
2. A touch, a step, or a kick with your fins will damage and may kill the corals
3. Akumal is a community-protected area and you are requested not to fish in the bays, lagoon or on the reef.
4. Please do not buy, take from the sea, or eat conch. This is a species in danger of extinction.
5. When you are ordering or buying sigh to eat, please do NOT buy a reef fish or speared fish, such as Hogfish (Boquinette)
6. Please respect the signs on the beach.
7. Please deposit your trash in the proper receptacles.
8. Please support businesses that are kind to the environment.
Guess What!
• Corals are fragile animals
• Corals grow very slowly, some no more than 1 or 2 centimeters per year.
• Coral reefs grow in clear, nutrient-free, tropical waters. Coral-killing algae thrive on the nutrients that come from our waste.
• Coral reefs acts as natural barriers along the coast, protecting it from erosion and storms.
• There are 25,000 species of corals in the world.
• More than 2,500 species of fish and other animals depend on the coral reef as a principal habitat and nursery.
• The coral reefs of the Mexican Caribbean are part of the second longest barrier reef in the world, known as the Mesoamerican Barrier Reef System. It is more than 1,000 kilometers long.
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Driving in Mexico
Driving in Mexico is very similar to driving in the US or Canada and is very safe. You will find that Mexicans are very polite and quite willing to help. As with anywhere, drive slowly, respect traffic laws and never drink and drive. This is your vacation, so please take your time and enjoy the scenery.
A few practical tips:
1. Drive Defensively. Drive slowly, keep your distance and be pending of pedestrians and livestock along the road. This is the most important thing we can say. Remember that many drivers in Mexico do not routinely use their turn signals and some vehicles will not have functioning brake lights. Avoid accidents by keeping your distance, using your turn signals and being aware.
2. Buy Mexican Auto Insurance. In the event of an accident Mexican authorities will not accept foreign auto insurance policies. Having Mexican auto insurance means that someone is looking out for you. This is very important and should put your mind at ease. In the event of an accident you may not be allowed to move your vehicle and could be detained by police until fault can be established. This is especially true in cases where someone is injured. Mexican insurance companies are professionals at dealing with these situations. A claims adjuster and an attorney may meet you at the scene or police station. In most cases once you have presented your proof of Mexican insurance you will be free to go. Rental car agencies will often send a client representative to translate if needed and generally walk you through the process.
3. Try to restrict driving to daylight hours. This is common sense wherever you drive. Traffic hazards, pedestrians and livestock are all much easier to see.
4. Watch out for “Topes” Widely used in Mexico, “Topes” or Speed Bumps have prove to be very effective at decreasing speed and encouraging drivers to move forward cautiously. They are in fact so effective that you will find in most residential areas.
Important Things to Know:
1. THE LEFT TURN One of the most obvious differences between driving in Mexico and driving in the US is use of the left turn signal. This is also one of the most frequent causes of vehicle accidents in our area. What you need to know: While driving on the highway, a left turn signal is an invitation for the car behind you to pass. Trucks and busses frequently use their left turn signal as a way of communicating an opportunity to pass. If you are turning left, pull off to the right and allow vehicles behind you to travel through. DO NOT STOP in the highway with your left turn signal on. The person traveling behind you may interpret this as “an all clear” signal and attempt to pass. Remember to use common sense and good judgment. The Riviera Maya is home to people from all over the world, some who use their left turn signal for nothing more than a simple left turn.
2. NO SHOULDER Rollovers and other accidents are often the result of loose or no shoulder along the roadside. When a shoulder is present it often doubles as a bus stop, livestock crossing or roadside stand. Drive slowly and don’t expect to have a shoulder present.
3. THE GREEN ANGELS The Green Angels patrol Mexico’s highways and provide FREE roadside assistance should you break down or be involved in an accident. You will know them by the bright green truck. They can be seen regularly on Highway 307 between Cancun and Tulum and also traveling the highways between the coast and Merida.
About Highway 307, Driving the highway from Cancun Airport South
Highway 307 has been almost completely redesigned and reconstructed over the last several years. It is now a modern four-lane freeway that has dramatically increased the safety of travelers and lessened travel times between Cancun and points south. That said- it could still use a little work. Always pay close attention to lane lines and watch for points where lanes unexpectedly merge or cease. A few points of caution:
1. Approximately 15 miles south of Cancun airport, as you approach Puerto Morelos, pay close attention changes in lane lines. Keep to the right and be aware that traffic in the left lane may use the “retorno” which allows them to access the north bound freeway returning to Cancun. As you come to Puerto Morelos you will arrive at a stoplight. Traffic will be crossing the freeway from all directions and a few side streets that you may not be aware of. Pay attention, cross through slowly and be aware that traffic is merging. Additionally, as you approach Puerto Morelos be aware that
2. As you approach Playa del Carmen be aware that the highway splits. There are some services here that may be of interest to you (Covi, a large liquor store), but unless you will be pulling off stay in the left lane and slow down. The speed limit through Playa del Carmen is 60km per hour. As you arrive at the south end of town people traveling in the left lane have the opportunity to double back via a “retorno” so watch for traffic in the left lane to slow.
3. Finally, as you arrive at the entrance to Akumal you should watch for vehicles turning left and crossing the highway. You may want to choose to avoid the left turn question by going ahead and turning right off of the highway as if you were headed to “Akumal Pueblo”. From here you can double back across the highway to “Playa Akumal” or “Akumal Playa” as is noted on the road signs.
REMEMER; YOU ARE ON VACATION SO PLEASE TAKE YOUR TIME. WHERE YOUR SEATBELT AND OBEY ALL TRAFFIC LAWS.
Buying Fuel in Mexico
PEMEX is the national chain of fuel providers and the only official outlet. The PEMEX stations are easily recognized by their bright green color scheme. Unleaded gasoline is referred to as “Magna Sin”. Some stations also offer “Magna Premium” which has a higher-octane level.
1. Be prepared to pay for your fuel with Mexican Currency. Although may PEMEX stations accept US Currency the exchange rate is very poor.
2. During busy travel times gas shortages are not infrequent. Always top off your fuel tank when near a station.
3. Gasoline is measured in liters in Mexico, 1 gallon = 3.3785 liters
4. Be aware that some gas stations in Mexico have been known to attempt certain 'rip-off' ploys. To avoid being ripped-off, make sure the fuel pump is set to $0.00 when you begin fueling.
5. Pay careful attention to how much change you should receive in return when paying for your fuel. Gas station attendants have been known to intentionally give tourists the incorrect amount of change.
6. We prefer the PEMEX station just outside of Puerto Aventuras, on the right side of the highway as you are traveling north towards Cancun. Most stations in the Rivera Maya are reputable and courteous. We do however encourage you to be aware when purchasing fuel. We advise extra caution if filling up at the station in Tulum.
HELPFUL LINKS:
Mexico Connect, A Quick Guide to Driving
Travel Yucatan, Things to know about Driving in the Yucatan
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Car Rental
We always recommend renting a car while visiting the Riviera Maya. There are many little roads to travel and places to explore, most of which is best done with a rental car and comfortable shoes. Car rentals can be easily completed online at any of several websites and are often very affordable. The trick to renting a car in Mexico is understanding the need for liability insurance. While often listed as "optional" liability insurance is a must have when driving in Mexico. Additionally many car rental companies will place a large "hold" on your credit card should you choose not to purchase their insurance. (Often in the neighborhood of $2000 US). The cost of liability insurance is seldom included in the daily or weekly rental rate quoted online and is generally only disclosed in very fine print. (See the insurance discloser Travelocity.com below). Coverage provided by credit card companies is not valid.
We have two favorite car rental companies, Easy Way Rent A Car and EuropCar. Easy Way has a nice comparison chart on their site that provides the daily rental rate, insurance included, of the different car models they offer. Whether or not you rent with Easy Way, this chart is a nice resource to use when looking at other rental companies as well. Easy Way is not located in the airport, but will pick you up. They have always taken great care of our clients!
There are rental car agencies in Akumal. The rates are usually higher (around $65 US per day for VW Bug) when you rent locally, but if you only need a car for one or two days this is a great option.
We have found the best rates by reserving cars online, prior to arrival. During low season (August, September and October) you can sometimes find a good deal by negotiating directly with the agent at the desk, we always recommending shopping around before you go and having a good idea of what you can expect to pay before you go.
The fine print on Liability and Loss Damage Waiver from Travelocity.com:
Loss Damage Waiver
PDW -PHYSICAL DAMAGE WAIVER- IS OPTIONAL.
** CREDIT CARD INSURANCE COVERAGES ARE NOT ACCEPTED **
** IN MEXICO. **
PDW-PHYSICAL DAMAGE WAIVER, CDW-COLLISION DAMAGE WAIVER
ARE WAIVERS OF RESPONSIBILITY FOR ALL VEHICLES.
A DEPOSIT OF 10 PERCENT OF THE VEHICLES VALUE WILL BE
HELD ON THE CUSTOMERS CREDIT CARD BY PRE-AUTHORIZATION
AT THE BEGINNING OF THE RENTAL. DEPOSIT IS REVERSED
WHEN THE VEHICLE IS RETURNED WITHOUT DAMAGE. COST IS
USD 24.00 PER DAY.
10 PERCENT DEDUCTIBLE OF VEHICLE VALUE FOR ACCIDENTS.
20 PERCENT DEDUCTIBLEOF VEHICLE VALUE FOR TOTAL LOSS
OR THEFT.
IF PDW/CDW/LDW IS DECLINED, THE CUSTOMER MUST PURCHASE
THE THIRD PARTY LIABILITY INSURANCE AND WOULD BE
RESPONSIBLE FOR THE FULL VALUE OF THE VEHICLE.
LDW IS A PROTECTION PLAN THAT HAS THE WIDEST AND MOST TRANSPARENT RISK COVERAGE IN MEXICO, WITH THE ADDED ADVANTAGE OF A ZERO PERCENT DEDUCTIBLE. THIS COVERAGE PROTECTS CUSTOMERS AGAINST TOTAL AND PARTIAL THEFT AND ANY TYPE OF PHYSICAL DAMAGE TO THE THRIFTY VEHICLE. IT IS THE MOST COMPLETE PHYSICAL DAMAGE PROTECTION THAT THE CUSTOMER WILL FIND. COST IS USD 30.00 PER DAY. SEE INSURANCE, PAI, CDW FOR MORECOVERAGE INFORMATION. RESTRICTIONS APPLY FOR LDW AND IS AVAILABLE ONLY IN THE FOLLOWING LOCATIONS-- CANCUN - CUN,CU6 LA PAZ - LAP,LP2 LEON - BJX LOS CABOS - CSL,SJD,SJ3,SJ4 HERMOSILLO - HMO ZIHUATANEJO - ZIH MANZANILLO - ZLO AGUASCALIENTES - AGU,AG5 ACAPULCO - ACA,AC2 ZACATECAS - ZCL
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Bicycle and Golf Cart Rentals
Golf Carts are the perfect way to get around town. Everything is easily within biking distance and you get to avoid getting in and out of a hot car. Selva Maya Tours, which is located just next to Original Akumal Dive Shop and in the TSA office offers golf carts and bicycles which can be rented by the day or week. Golf Cart rentals for $240.00 US per week in high season and $210.00 US in the off season. Bicycles are also available for $35 US per week. You can double check rates and find more information on their site, www.selvamaya.com or email Nayeli at rentals@selvamaya.com. Credit Card or cash deposits are required. We recommend booking your golf cart well in advance.
There are some properties that include use of the golf cart with the rental. This is great if you have a large family or group doing different activities. One group can take the car and head out to explore ruins, the other can use the golf cart to go for a snorkel in the lagoon.
You can also find bicycles for rent at Vista del Mar Condominiums Bicycles are perfect for getting to and from town, the lagoon and local restuarants.
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Buses, Collectivos and Taxis
Take the Bus
The local bus system is excellent and very easy to use. Buses stop along the highway at the main entrance to Akumal. From Akumal Bay the bus stop is an easy 10 minute walk. Buses pass in front of Akumal regularly each hour and during peak times (morning and late afternnon) run every half hour.
You can also choose a “Combi” or “Colectivo” traveling north or south. Bus and Combi service from Akumal is 2nd Class. These second class buses can take you to Cancun, Merida or Chetumal and all points in between. They are generally older model vehicles and will stop for anyone that waves them down. Travel can be slow but this is a great way to experience Mexico. Travel is interesting and can give you a great opportunity to practice your Spanish.
If you would like to try a long journey or visit Chichen Itza or Merida we recommend that you try one of the first class buses. The first class buses operate almost exclusively between terminals which makes travel much quicker. Ticket holders are assigned seats. Each bus is equipped with bathroom facilities and air conditioning. Many offer free drinks and moves as well. First class buses depart from the Playa del Carmen and Tulum terminals. The price for the first class bus is very reasonable by US standards. It costs about $220 Pesos ($22 US) per person. The buses are very comfortable and will definitely take the stress out of trying to find your way around.
For information on traveling by bus check out these links:
Ticket Bus Ticket Bus allows you to check bus schedules and fares between any destination in Mexico. You can also reserve seats or purchase tickets.
TravelYucatan.com Travel Yucatan provides extensive, useful information regarding travels in and around the Riviera Maya.
Taxis
Taxi cabs are faifly affordable and easy to find in most areas. In Akumal you can almost always find a taxi near the Super Chomak grocery store or off of the main entrance to Akumal near the highway. Cab drivers are almost very polite, honest and helpful.. Rates are established and it is very rare that any driver deviates from this but we do recommend that you are have the rate clearly communicated to you before getting in the cab to avoid any confusion.
We always recommend renting a car, but if you are staying on Half Moon Bay the property manager or reception desk can usual call and have a cab come and pick you up. It is also possible to make prior arrangements with a particular cab to be picked up at a specific place and time.
Taxis allow a maximum of four passengers per vehicle. The trip can sometimes be a thriller so be prepared and buckle up. From Akumal to Playa del Carmen a taxi will generally charge in the neighborhood of $20 US to $25 US plus tip, each way. For day trips and nights out it can be an excellent alternative to driving yourself.
For more information on taxis check out the following links:
TravelYucatan.com Again an excellent an in depth guide to the little things that can make a vacation so much smoother.
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Healthy Trip Tips
For us, Akumal is a very special place. We think you’ve made an excellent decision in choosing to visit us. But a great vacation often starts with feeling good and staying healthy. It’s very easy, a little pre-planning and eating carefully will take you a long ways. Here are few tips to keep you safe, keep you feeling great and let you enjoy the natural beauty, great food and rich culture of Akumal and Mexico’s Riviera Maya.
For more information, a nice detail of immunizations you may want to consider and ideas for a traveler’s first aid kit please visit The Lonely Planet website (http://www.lonelyplanet.com/health/).
Before you go:
A few things that could save your vacation that can be taken care of easily before you go:
• If you were eye glasses or contact lenses, take a spare. It would not hurt to carry your prescription along either in case you need two.
• If you require a particular medication be sure and take an adequate supply. It may not be available locally.
• If you plan to enter the country with a prescription it is a good idea to bring along a clear copy of your written prescription or a letter from your doctor. This may help you avoid delays in Customs and prove very handy should you need to replace your medication during your stay.
• If available a good back is the actually packaging of your medication showing the generic name. It will probably not be known by the brand name in Mexico and the generic name can be very helpful if you have to hunt medication down at the “Farmacia.”
Staying Healthy During your Visit:
It’s true, you can’t drink the water. Take care with what you eat and drink, but you need not be too paranoid. You will find that most of the eating establishments in Akumal and the surrounding area are very hygienic. Unfortunately, stomach upsets happen. Most cases are relatively minor, but can be avoided if you follow these easy steps:
• Don’t drink the water. The water in Akumal is potable, but not purified. No one drinks the water, you never get used to it. It is also fairly salty, so you will know it if you ever taste it. Use purified water when brushing your teeth and making ice. We are lucky along the Riviera Maya to have cold bottled water easily available an inexpensive. When ordering water in a restaurant ask for bottled water specifically, “Agua purificada por favor” or “Agua en botella por favor”. It can save you wondering what it’s in your glass. You will find that most restaurants and other eating establishments purchase ice from purified water companies, but it never hurts to double check. Your accommodations will more than likely provide purified drinking water in 5 gallon jugs that are replaced almost daily. If you need more water, just ask.
• Fruits and salad fixings should be washed with purified water and a mild anti-bacterial solution available at any grocery store. If you can’t find an anti-bacterial solution such as “Microdin” a very small amount of bleach or dish washing soap works great. Make sure your final rinse is done with purified water. Remember this “If you can cook it, boil it or peel it, you can eat it.”
• Avoid excessive alcohol consumption. This not only leads to hangovers that are hard to handle in the heat, but can also significantly contribute to dehydration that can be very debilitating in hot climates.
• Make sure you get enough to drink. Carry a bottle of water with you everywhere. - don't rely on feeling thirsty to indicate when you should drink. Not needing to urinate or the passing of very dark yellow urine is a danger sign. Excessive sweating can lead to loss of salt and therefore muscle cramping. Salt tablets are not a good idea as a preventative, but in places where salt is not used much, adding salt to food can help
• Watch for out for to much sun. Too much sun can cause sunburn, stomach upset and headaches. The sun is very bright and intense in the Riviera Maya and people find that they burn very quickly without sun block. Even better for the environment, stay covered with a light t-shirt when snorkeling or swimming, and try and choose a shady spot when you spend the day at the beach.
Cuts & Scratches
Wash well and treat any cut with an antiseptic such as povidone-iodine. Where possible avoid bandages and Band-aids, which can keep wounds wet. Coral cuts are notoriously slow to heal and if they are not adequately cleaned, small pieces of coral can become embedded in the wound. Clean any cut thoroughly with an antiseptic.
Bites & Stings
In general a good repellent will go a long ways. Mosquito repellent is easily available and inexpensive in Mexico, but it is harsh. It may be a good idea to bring some pleasant smelling “Off” with you. Scorpion stings are notoriously painful and in Mexico can actually be fatal. Scorpions often shelter in shoes or clothing, so it never hurts to make a quick check of wetsuits, booties, water socks and tennis shoes.
Jellyfish
Jellyfish are not such a problem in our area. We do however see the seasonal “agua mala” or jellyfish spawn in the early summer. After swimming in the ocean it can be good idea to rinse off with fresh water and soap to de activate any stingers that you may have come into contact with. It is possible that you may have made contact with the “agua mala” without seeing or feeling anything, but a quick shower with soap and water after leaving the water can take care of it. Dousing in vinegar can also de-activate any stingers which have not 'fired'. Calamine lotion, antihistamines and analgesics may reduce the reaction and relieve the pain
For more information on staying healthy while you travel:
Visit TripPrep.com
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Navigating the Cancun International Airport
Cancun International Airport (CUN)
When to Arrive at the Airport:
Check in with bags: 2½ hours prior to scheduled departure
Check in without bags: 2½ hours prior to scheduled departure
Ticket Counter Location:
Terminal 2
Ticket Counter Hours:
Daily: 9:00 a.m. - 7:00 p.m.
OK- First the Cancun Airport is a work in progress. This information is current as of Jan. 2005. I wish I could say it will be the same when you arrive, but really think of it more as a general guide.
The Cancun International Airport is located approximately 20 miles from downtown Cancun "Centro". Access to the hotel zone is a little closer, at about 10 minutes before you hit the strip. There are two terminals, "Charter Terminal" and "Main Terminal". Generally speaking, charter flights will arrive at the "Charter Terminal", all others at the "Main Terminal". There have been exceptions to this but it is easy enough to ask someone and confirm where you are.
Once you arrive at the Cancun International Airport you will most likely disembark from your plane outside within a very short walk to the terminal, or will be directed to a bus which will then shuttle you to the main terminal. Charter flights generally disembark directly in to the charter terminal.
Once you arrive in either terminal your first stop will be Immigration. The lines can get very long here but generally move quickly. In order to speed the process have all of your documents at hand. For more information on Immigration Requirements, click here. As you pass through immigration please remember to properly stow your tourist card, passport and any other documentation. You will need your tourist visa and passport upon departure. During your travels in Mexico we suggest that you leave your documents in safe place (Room safe or with your reception office)
Your next stop will be baggage claim. The Cancun Airport does have baggage carousels, but they are small and not enough in number to handle the amount of luggage coming through. After a few rounds on the carousel, luggage is cleared into a central area, usually on the floor next to the carousels. You should look for your luggage on both carousels and on the floor around them.
Once you have your bags, head to customs. You should be able to see the customs line through the glass windows. You are almost done.
During the inbound flight, you will receive and need to fill out a customs form (Hacienda). After passing through immigration, you collect your bags and proceed to the exit. You will hand the form to the customs agent and press the button on what looks like a traffic light. A green light means “go” and red means “inspection” in which case, officials perform a quick inspection.
That's it! Your vacation has begun!
Below are a few links to other good information resources on the Cancun Airport:
Cancun Internation Airport: Home Page
Cancun Airport Transfers
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Customs Regulations
Tourists should enter with only the items needed for their trip. Entering with large quantities of an item a tourist might not normally be expected to have, particularly expensive appliances, such as televisions, stereos or other items, may lead to suspicion of smuggling and possible confiscation of the items and arrest of the individual.
Mexican regulations limit the value of goods brought into by citizens arriving by air or sea to $300 per person and by land to $50 per person. Other travel-related items may also be brought in duty-free. Amounts exceeding the duty-free limit are subject to a 32.8 percent tax.
Unless you prepare ahead, you may have difficulty bringing computers or other expensive electronic equipment into for your personal use. To prevent being charged an import tax, write a statement about your intention to use the equipment for personal use and to remove it from when you leave. Have this statement signed and certified at a Mexican consulate in the and present it to Mexican customs as you enter .
Land travelers should verify from Mexican customs at the border that all items in their possession may be legally brought into . You will be subject to a second immigration and customs inspection south of the Mexican border where unlawful items may be seized and you could be prosecuted regardless of whether or not the items passed through the initial customs inspection. Guns and ammunition cannot be brought into without a permit from a Mexican Consulate in the.
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Currency
The Mexican government permits tourists to exchange dollars for pesos at the fluctuating free market rate. There are no restrictions on the import or export of bank notes and none on the export of reasonable quantities of ordinary Mexican coins. However, gold or silver Mexican coins may not be exported.
Take travelers checks with you. Personal checks are rarely accepted by Mexican hotels or banks. Major credit cards are accepted in many hotels, shops and restaurants. An exchange office (casa de cambios) usually gives a better rate of exchange than do stores, hotels or restaurants.
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